Design Thinking’s Human-Centric Approach
for better governance
and enhancing public services

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Customized Design Programs for Administrative and Government Officials

The government is the nation’s most powerful enabler. However, often due to legacy protocols, powerful policies are made ineffective and not heard by those the policies are meant for. How can government departments look beyond? Design Thinking is a proven way. Our totally tailor-made Design Thinking programs for government and administrative departments, takes into consideration critical aspects that needs dedicated focus. We have successful collaborations with several government organizations that have impacted in improving delivery of public services and bring a mindset change for the administrative officials to think innovatively.

Programs Offered

Empathy for Public Services

Redesign the approach the department takes with its users whoever they may be: citizens, start-ups, etc. Get deeper insight to personas and critical stakeholders for effective outreach.

Takeaways
Adopt User Centricity using the Human Centric tools of Design Thinking, thus driving enhanced Customer experience

Understand unstated requirements from ‘outside-in’ perspective

Improve the focus on garnering patterns and anti-patterns of public services

Blend technology with Design Tools for deeper Customer Insights and to solve critical issues of civil impact

Customized Workshops

A customized program to help specific departments with specific requirements. Help them upscale leveraging Design Thinking and effectively execute policies.

Takeaways
Solve department specific problems using Human Centric approach of Design Thinking

Bring a Transformative Shift in Thinking process for the participants to unearth their ‘Design Mind’ for upscaling

Chalk out a high-level action towards being an agenda setter for executing policies with innovation mindset

Create a group synergy by cross-collaboration & pollination of cross-functional participation

Program Features

  • Workshop Mode
  • Hands-on Approach
  • Activity Based
  • Project & Assignments
  • Post-workshop Mentoring
  • Online & Offline Workshops
Collaborative activities for government officials

Our Clients Say

The participants are all having a spark and spring in their step... Also they are struck at the energy levels of both of you. Thanks once again for the great program.
Dr S Aneesh Sekhar IASExecutive Director
Going through the experience in the Design Center and the interaction around Design Thinking, I feel a lot of positivity in me.
R. RavikumarDeputy Collector, Tamil Nadu e-Governance Agency

Sign Up for a Program

Let us know if you’re interested. We will get back to you.

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