Design Thinking for Governments and Administrations to enhance Public Services
Programs Offered

Be Aware of the Last Recipient

Successful policies are the ones that consider the very last recipient of a scheme

Make Processes Simple & Easy

Incorporate every aspect of public needs to design efficient frameworks

Become an

Change the user’s perspective. Help make your department the go-to place for those in need

Leverage Design Thinking

Understand how Design Thinking helps identify and empathize with your first and last stakeholder

Design Thinking : Essential for Government Departments

Civilian and Societal problems are wicked problems. In Design parlance, wicked problems are those complex issues where there are multiple stakeholders with varied interests, changing dynamics of the public, regulations and laws, other societal and civilian constraints, etc. Our indigenous Design Thinking Process and crafted Design Tools are instrumental in navigating through such complexities and align every stakeholder to address the core issue of civilian and social impact.

However, solving such complexities through Design Thinking has to be shifted from ‘one-time problem’ solving to making Design Thinking as ‘mindset change’. Thus, it becomes inevitable to adopt Design Thinking as a life-skill.

We firmly believe that government office-holders and administrators would be well served by using a structured innovation process that is built upon the practices taught in Design Thinking. We would co-create and customize workshops suiting to the expectations of the government and administrative sector.

Why School of Design Thinking’s Mindset Approach

What does it take for government officers to become business facilitators than mere compliance officers? Can the government go from mere protocol-based facilitation to actual enablement and help nurture a thriving opportunity landscape for small and medium enterprises?

The School of Design Thinking helps government departments shift their focus.

The uniqueness of the School of Design Thinking lies in its belief of Preparing the Design Mind for Design Adopters. It not only works on its indigenous Design Thinking Process and Design Tools, but it ensures that Design Thinking is made a life-skill for participants. Thus, the focus on Design Mind makes it stand apart from the league of all experts in this field.

Frequently Asked Questions

Not at all. The programs of the School of Design Thinking are unique such that they not only introduce the concept, principles and tools of Design Thinking to participants, but they help ‘prepare the Design Mind’.

It varies based on the requirement of the audience. The School of Design Thinking does not take a one-size-fits-all approach. The faculty understands the needs of the participants and then formulate the sessions to meet participants’ unique requirements.

It all starts with the mind. While it is important to be familiar with Design thinking Tools, it is imperative to first design the thought (mind). The most important tool in Design Thinking is the human mind.

Most programs are anchored at the 8012 FinTech Design Center – a space that is dedicated to learn and practice Design Thinking across all domains and not limited to Financial Technology (Banking, insurance and other financial services). If teams from other parts of India cannot travel to the Design Center, the faculty would visit the organization. During the lockdown due to COVID 19, all courses have been duly modified to be offered online.

They Trust Us

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